Blog
Notes on finding the bottleneck.
Short, plain posts on the one place work gets stuck in a small business, and how to fix it for good.
Maybe we're not all doomed: the AI bubble is a bottleneck story
The dot-com crash was a last-mile problem. AI's last mile is power. And inside a small business, the tech is rarely the problem. The bottleneck is.
Read the post →What happens on a free AI call, and why it starts with a bottleneck
A step-by-step look at the free AI assessment call: you describe your week, we find the bottleneck, you leave with one place to start.
Read the post →You do not need a transformation. You need one bottleneck fixed.
Big firms sell AI programs. A small business needs one bottleneck found, automated and fixed for the long term. Here is how to start.
Read the post →The answers that live in one person's head
When the answers your business needs sit in calls, documents and one person's memory, that is a bottleneck. Here is how to find it and fix it for good.
Read the post →The same data, typed three times
Retyping the same information into different tools is a bottleneck. Here is how to spot it and fix it for the long term.
Read the post →The follow-up that only happens when you remember
Cheaper AI is not the point. Find the follow-up bottleneck in your business, automate it, and fix it so it stays fixed.
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